View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001146 | T99X171.00 SKB Eagle | SW | public | 2021-02-18 10:16 | 2021-07-26 09:36 |
| Reporter | (ALTech) Younkwang Jung | Assigned To | (SW) Kerwin Chen | Due Date | |
| Priority | normal | Severity | s2-severe | Reproducibility | have not tried |
| Status | closed | Resolution | fixed | ||
| Summary | 0001146: [BFX_AT100][BTF] About Screen shaking when two HDMI devices are connected to the TV at the same time ( Smart3 and Mi TV Stick ) | ||||
| Description | Hi Kerwin When user connect the "Mi TV Stick" and "Smart3 STB" to the TV(Samsung) at the same time, there are reports that "Mi TV Stick" and "Smart3 STB" screens are shaking. There is no issue when connecting other companies' STBs, but when connecting Smart3 STB, both of them have screen shaking issues. The AS engineer changed the HDMI cable, but the issue continues to be reproduced In the content, it seems that two HDMI devices interfered with each other. For your information, our QA tested it here with "Mi TV Stick"(we borrowed one from SKB.), but it's not being reproduced. 1) Could you please reproduce this issue on FNX? 2) Do you know about this issue ? 3) What are some things we need to check? I hope to hear you opinions , Thank you YK.Jung | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) SY Yoon |
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Hi Kerwin If this issue occurs in the future, I will open it again then. I will close this issue. Thank you YK.Jung |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2021-02-18 10:16 | (ALTech) Younkwang Jung | New Issue | |
| 2021-02-18 10:16 | (ALTech) Younkwang Jung | Status | new => assigned |
| 2021-02-18 10:16 | (ALTech) Younkwang Jung | Assigned To | => (SW) Kerwin Chen |
| 2021-02-18 10:16 | (ALTech) Younkwang Jung | File Added: Mi_TV_Stick.JPG | |
| 2021-02-18 10:17 | (ALTech) Younkwang Jung | Summary | [BFX_AT100][BTF] About Screen shaking when two HDMI devices are connected to the TV at the same time ( Smart3 STB and Mi TV Stic => [BFX_AT100][BTF] About Screen shaking when two HDMI devices are connected to the TV at the same time ( Smart3 and Mi TV Stick ) |
| 2021-02-18 10:17 | (ALTech) Younkwang Jung | Description Updated | View Revisions |
| 2021-02-18 10:18 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2021-07-26 09:36 | (ALTech) Younkwang Jung | Note Added: 0007730 | |
| 2021-07-26 09:36 | (ALTech) Younkwang Jung | Status | assigned => closed |
| 2021-07-26 09:36 | (ALTech) Younkwang Jung | Resolution | open => fixed |
